[Flight Review] Qatar Airways QR093 Doha DOH to Zurich ZRH – Qsuites

On By Satu KosongIn Airlines, Holiday, Qatar Airways, Qsuites

Qatar Quest 2025

I have to admit that by the time this flight came around, I was half tired half excited with the zeal in me muted by the time difference + travelling + wonky eating schedule. So this is going to be a very moderated review of my first flight.

  • Flight Timing – QR093 depart DOH 0245 arrive SIN 0755
  • Duration – 6hr 10mins
  • Aircraft – Airbus A350-900
  • Seat – 3A
  • Cost – SGD3.5k (entire itenary)

So this was supposed to be an aircraft featuring Qatar’s regular business class seat at the point of booking, and I figured I’ll survive since it won’t be too shabby in any case. And of course I kept checking the seat map every now looking at my 4A window seat leading up to the trip. And it was one day that I saw a pop up saying my seat selection had changed due to an equipment swap – and I realized I have been Qatar-ed to a Qsuite! YAYYYYYYYY.

BOARDING

This was a remote gate again separate buses for Business Class passengers – and this was a good 10-min ride to the plane. They were not kidding when they said remote!

SEAT

I was impressed that the system automatically selected me 3A when the equipment swap happened and I was actually quite relieved that I don’t have a new seat to do a tour of as I was rather tired at this point. Might as well since the dim cabin was quite bad for photos anyways.

Due to the fatigue, I didn’t remember to take proper pics but here are some anyway with the amenity kit already placed on the console on arrival, this time in a different packaging though contents remained largely the same with the addition of a lip balm.

The crew came around offering pre-departure drinks and interestingly enough, they offered a choice of nuts or beetroot chips which I picked and were very nice!

IN-FLIGHT MEAL

This flight has a late-night dining and breakfast ….

  • Screenshot
  • Screenshot

Then there’s a breakfast section..

Alcohol selection is the same as SIN-DOH leg

  • Screenshot
  • Screenshot
  • Screenshot
  • Screenshot
  • Screenshot
  • Screenshot
  • Screenshot
  • Screenshot

Non-alcoholic

To maximize my rest for this red-eye, I opted to eat right after take-off and picked the turbot which was awesome and also the cheese platter which was decent.

After my meal, I requested for the seat to be turned down and in the completely dark cabin, it was really hard to take nice pics but I did notice that this time, the blanket has been laid out for me versus my previous flight. Weird that it’s not consistent but not a big deal. I also realized that the reading light was super useful in the dark cabin as with the doors closed, you hardly disturb other passengers even if you keep the light on.

I managed to crash for about 2 hours before I woke up for breakfast – asked for a greek yoghurt from the starters and acai bowl from the main course section. Both were very refreshing!

I didn’t remember to take any pics of the lavatories nor the in-flight entertainment system but they were basically the same as my previous flight, just in a darker environment haha.

SERVICE

Service on this flight was lower touch for me due to the red eye nature but the crew was still very warm and efficient throughout – no deviation from my first experience. Still a great flight but I was ready to be on land for a while since I departed Singapore.

AFTERNOTE

Wanted to quickly share a datapoint for damage luggage travelling on QR in case its useful for anyone.

It was only after I got to my Zurich hotel that I realized my check-in luggage was cracked. It was checked through from Singapore so I can’t be certain at what point the damage occured, plus I had a luggage cover on which prevented the crack from being visible at the point of collection at Zurich airport. So in my hotel room, I immediately contacted live chat on the QR app and was told that by default passengers are to report luggage damage before leaving the airport. But if you are like me who had already left, the only recourse for compensation is to submit a case online on their website here.

  • The submission required the usual boarding pass, e-ticket documents, pictures of the damage and interestingly also the brand of the luggage.
  • Included in the process are questions asking you for make, model, size, type, color of luggage etc.
  • There is also this document they call Passenger Property Questionaire (PPQ) which was a mandatory submission – you can find the form online here – so just got to edit that with the required info and attach it as part of the case submission process.

I managed to get everything ready and sorted the next morning, did my submission, recieved a submission confirmation. And to my pleasant surprise, the email containing settlement confirmation came in that same evening – fastest turnaround time from an airline ever!

This email also contained a link to submit bank account details and 3 days later, the compensation amount was deposited. Super impressed with the speed!

And I now must remember to take pictures of any luggage damage with luggage tag intact 😛

In Summary,

Same great experience from my departure from Singapore, equally excellent food and service. The speed of response about the luggage damage was really efficient. Now, onwards to actually experiencing Zurich!

Leave a Reply