[Hotel Review] Fairmont Singapore – Fairmont Gold Suite (South Tower)

I initially booked this using my Hotelux points but as fate would have it, Accor launched a superb sale with 30% off and I was seeing some really good rates for a Fairmont Gold room so I decided to stash my points for another stay another time.

Fairmont Singapore has also been the only Accor property in Singapore where I had no issues with room upgrades so far so hoping for a great experience again. I wouldnt repeat stuff about the facilities as those hasn’t changed since my last stay so refer to that post instead if you like okay?

Address – 80 Bras Basah Road Singapore 189560. Website.

Contact – Tel: +65 63397777. Email: singapore@fairmont.com.

Price – $370++ = $460nett booked for a Gold King Suite booked under the (now expired) For The Love Of – 30% Off Stays in Singapore Hotels promotion, with penalty-free cancellation up to 3 days prior. Originally wanted to book the Gold King Room but it was only $20 more for the Suite so why not?

Pre-Arrival – I received the same pre-arrival email as my previous stay but this time, with a different attached letter. I responded to ask about upgrade possibility from the Suite but was told that there would be no further upgrade as the highest upgrade possibility for elites is the Signature or Signature Salon Suite, which is a lower tier than my booked Suite. In return, I was offered a 10am check in and 5pm late check out – very much appreciated!

Check In – I only managed to get to the hotel at 2pm after some errands and the lobby was buzzing even on a weekday. I was promptly attended to and welcomed back and thanked for being a Platinum and given my elite welcome drink vouchers – I find this simple gesture always nice and very consistent at Fairmont Singapore.

There were also various welcome letters – one for hotel guests in general, one for Accor Platinum, and one for Gold Lounge guests.

Room – Oh my gosh, my Fairmont Gold Suite (56SqM), 2522, was super lovely! Also, many many yays to having the same floor as the Gold Lounge as my room was literally 5 steps away hehe.

The Suite is super pretty and felt bigger than its 56SqM, with clearly cut out spaces.

The Suite starts off with an open concept wardrobe to the left of the hallway which contains the usual bathrobes, slippers, hairdryer, and hangers. I find that I prefer open concept wardrobes nestled in a corner as it, well, makes for alot of convenience when you need to do stuff.

To the right of the hallway is the very spacious bathroom, with very generous allocation for the single sink, shower space, and open concept toilet (sorry, no multi-tasking here). Toiletries are Rose31 branded which I quite liked. The only issue I have about the design is that the shower flooring is not as low as needed and the semi partition does little to stop water from flowing out into the main floor area during showers.

The main bedroom space is a gorgeous layout of sleeping and living space.

The firm (I like!) king bed + 2 bedside tables with powerpoints and lighting controls (blind controls are only on one side) was such a space – I want this at home!

The giant TV (yays to swivel!) can be adjusted to accommodate different viewing angles if need be. It also has smart connectivity options but my attempts to use the chromecast failed – failure to pair messages kept popping up so I gave up.

The WFHotel spot here is a long desk equipped with a faux leather chair + powerpoints. Plenty enough space for laptop and other necessary stuff. In my case, a plethora of welcome amenities were laid out here accompanied by a welcome note – the team was indeed generous and I felt very welcomed haha.

The living space contains a long sofa enough for 2pax + a solo chair accompanied by a coffee table. In this corner is also a black glossy mini bar – you have bottled waters, a kettle, a Nespresso + cups + glassware, and a hot/cold water dispenser which sadly was suspended temporarily. There is also an empty fridge for chilling your stuff if need be.

My Fairmont Fit kit was also laid out neatly in its basket – I wish I had time to try it during stay!

A Fairmont Care kit is also placed on the table and includes 2x masks, hand santitizers and wipes.

I also got a full 2 panels of view, though one includes other people’s balconies (but hello Raffles Hotel!).

Fairmont Gold Lounge – Located on the 25th floor of the property, this lounge seems to be a rather highly coveted one as even Accor Platinums don’t get complimentary access to this – so this lounge is really only for guests booked in the Gold rooms and Gold Suites. Yays to exclusivity but sometimes boo for elites.

During my stay, the lounge is opened from 7:00am – 10:00am, serving breakfast and evening cocktails for food but otherwise non-alcoholic drinks and nuts + some local snacks are available. Eligible guests access it by tapping your key card.

Now, I’ve seen photos of the lounge but nothing beats seeing it in person, especially when it is empty! I was blown away by the sheer size of the lounge and the classy living room-esque vibe is one of the more gorgeous ones I’ve stepped into. There were plenty of seating options – cosy 2-seaters, long sofa seats, and quiet corners for bigger groups – even a completely living room / library spot with a fake fireplace! Couple this with the awesome (but sometimes-blocked) view, this place is somewhere I can actually stay in all-day except that my Suite was equally enticing to rot in too. There’s even a little spot for some work if you really need to.

The space is laid out in a semi circular shape aligned so its a little hard to show the entirety in pictures, but I’ll try! But really, please see it in person if you can!

Evening Cocktails – served from 5:30am – 7:30pm, no booking is required and you have no worry about lack of seats due to the ample seating though you may want to come earlier to grab the window seats. Menu for the day is accessible via a QR code laid out on the table and the staff will serve them to you as a set starting with appetizers mains, and desserts.

Food quality was of high quality and I really liked that everything is bite sized so you can sample more of what you like. I asked for more of an item mid way – the staff told me they had ran out but the chef is making more and gave an estimated wait time which I thought was a great way to handle it.

For drinks, this is one of the rare lounge in Singapore which serves proper champagne, so of course I stuck with Laurent Perrier the whole evening. It was also unusual that they served theirs in a wider top glassware instead of a champagne flute, but hey, I’m good!

Service was attentive and the polished team took much initiative to ask if you need more drinks or food – especially Howard and Bronze both of whom were stellar. Due to the sheer size of the space, I suppose they couldn’t address everyone by last name and “Mdm” was my call-name up until the later hours – no biggie but for a highly raved Club Lounge, just thought this can be improved on.

Also, a staff took my order of champagne but it didn’t come for a while, until a second staff came by to ask if I needed any drink. He later informed me that the staff who took my order was preoccupied with another guest hence the delay. I shrugged it off but was pleasantly surprised that the first staff later came over to personally apologize -a very nice touch I felt.

Breakfast – served from 7:00am – 10:00am, no booking is required too and the space was empty at 7:30am on a weekday.

There isn’t a menu of any sorts and staff will serve a 3-tier of cold cuts, carbs, and fruits +you can order an American style breakfast of your choice of eggs, sausage, bacon, hashbrowns, baked beans, and vegetables. Coming from a fantastic evening cocktail session, I was disappointed that the quality was barely passable with my choice of cheese omelette tasting very bland and the sausage of the cheap(er) variety. Bacon rocked though and coffee was strong too.

Due to my late check out, I also managed to enjoy one last spot at the Gold Lounge – and they very kindly allowed me to redeem my 2x welcome drinks for more Laurent Perrier – yayyyyyyyyyyyyy.

Service – great service from the front desk at check in, excellent treatment from the stellar Gold Lounge team, and housekeeping too! As a formerly non-Fairmont fan, I am actually quite impressed with the service quality during my stay. Elite recognition is also always consistent here versus tussling at other properties so consider me a convert.

Check Out – drop my keys off for an express check out so all good!

In Summary,

Despite the relatively poor breakfast showing, I am quite smitten by this stay and have to say Fairmont (South Tower) is wayyyyy underrated and deserves a much much higher rating than it is! The rooms are awesome, the service is great, and the Gold Lounge can easily rival some similar ranking properties for its excellent quality evening cocktails and bubbles with a view. I’m now wondering if I can use my Accor SNAs here…

And since status does not get you auto access to the Gold Lounge and upgrades beyond the base Gold Room is not applicable, the only material difference with status is the 2x welcome drinks. If you can do without that, you may consider checking out Klook to see what’s on offer for the property.

[Please note that these are affiliated links]


Leave a Reply