[Hotel Review] JW Marriott Hotel Singapore South Beach – 1-Bedroom Junior Suite

Grabbed from official site

This was another impulse booking for the 5th Anniversary offer and a repeat stay after only 2 weeks – I had intended to book first and decide later but since I’m still within the double elite night promo, ah wells. This stay also coincided with the Executive Lounge’s adjustment to assisted buffet instead of served as a set so I was happy to be able to check that out too.

Most of this post will focus on the room and lounge experience – for the other stuff, do refer to my previous experiences in my older posts here (2022) and here (2021)

Address – 30 Beach Road, Singapore 189763. Website.

Contact – Tel: +65 8181888. Email: jw.sinjw.contactus@marriott.com.

Price – $555++ = $654nett for 2-nights in a Deluxe King booked during their 5th Anniversary Flash Sale again of course.

Pre-arrival – I received the same pre-arrival email 3 days prior –

But this time, it showed in the Marriott App that my room has been upgraded to the Junior Suite! Is it because of what happened during my last stay or sheer luck? I would never know as there was no communication from the property – but thank you revenue team/front desk or whoever made this possible! My virgin Titanium Suite experience 🙂

Check In – At 10am, my Bonvoy app popped a notification that my room is ready?! So I skipped out ready to say hello to my Suite – to an empty lobby and completed my check in paperwork in 10mins. A welcome letter for Executive Lounge Access was similarly given but I am more than familiar with the info by now.

Yays to my first Suite experience at this property!

Here I am again!

Room – My 1-bedroom Junior Suite (74SqM), 1103, was indeed alot of space!

Offering separate living and resting areas for added privacy, our luxurious Deluxe Suite provides a serene home away from home. The Deluxe Suite features exclusive access to the Executive Lounge complete with complimentary breakfast, afternoon tea and evening cocktails. Featuring a picturesque bedroom with King bedding, the Deluxe Suite provides optional add-on of a Sofa Bed in the living room to comfortably fit four adults.

From hotel website

I do have to say the 74SqM space felt a little too cut out, resulting in the loss of the sense of space. Perhaps limited by the building structure, the entire Suite is super angular and too many cut outs make each space feel much smaller than it is.

As you step into the hallway, there is a small-ish guest toilet to your right – adequate enough.

Along the same length is a open wardrobe space which has ironing board and hangers. Feels more like a closet space…

The next block is the very generous living area containing a sofa + 2 single seaters accompanied by a blockish coffee table and a smart TV. The WFHotel spot is laid out right behind this length, facing the TV (what irony), and contains the usual care kit of 2x masks, 1x hand sanitizer, and your in-house phone etc.

Located behind this is your wet pantry where your mini bar is – a Nespresso machine, tea bags, cups etc. The fridge is here, concealed behind the cupboard doors.

Adjacent to all these is the main bedroom + bathroom area – and you get to it by walking through another hallway (!).

The main bathroom is also neatly cut out into a shower space, a toilet, and a length containing your bathrub and 2x single sinks mirrored on opposite ends. Toiletries are Aromatherapy Associates branded as usual but in bigger tubes.

I also discovered another “hidden” wardrobe on my way to the bedroom space (blame it on all those mirror surfaces) – this one is bigger and contains bathrobes, slippers, hairdryer etc.

Finally, the bedroom is the last square you will get to, neatly configured with a king bed in the middle + 2 bedside tables facing a TV, and a couch enough for 2pax in one corner. There was also 2 panels of view of the neighborhood + Suntec to take in which was great for stoning.

Later that evening, the same welcome amenity was delivered which is always a nice touch.

And if you tend to drink alot of water like me, rest assured you will never have to ask for extras – there were a total of 8 bottles in various spots and consistently topped up during daily housekeeping too!

Executive Lounge – menus are still accessible via scanning the QR code on the table but the food is laid out in an assisted buffet style so so feel free to to view the offerings before deciding your bites. There also seem to have more variety than what is on the digital menus – which is a good problem! Drink orders are still taken by staff and served to your table though. I stayed on the same days of the week (Tue-Thurs) so the menus are same as my last stay but I do have to say I do commend their effort to put some variety into the offerings, even having diff scone flavours for the 3 afternoons I tried.

Afternoon Tea (2:30pm-4:30pm) – Laid out across one big counter with a staff helping to portion for you, and staff taking your drink orders. Both afternoons saw the usual suspects of scones (very nice!), tea cakes, egg tarts, mini sandwiches, kuehs, spring rolls, samosa, and fruits. Quality was great too!

Hors D’oeuvres (5:30pm – 7:30pm) & Cocktails 5:30pm – 9:30pm) – Laid out across the same counter of a giant honeycomb (ysays!), nuts, cold cuts, smoked salmon, pickled vegs, canepes, fruits, desserts,+ a hot station offering Japanese onden, chinese yong tau foo, plant-based meatballs, and skewers, tako balls etc. My drink choice for both evenings were gin tonic which they do a great job at – except they need to stop giving me double shots!

Breakfast – served at Beach Road Kitchen from 7:30am – 10:30am, no bookings are required. The same assisted buffet format and offerings have not changed – I did try different things this time though – the laksa was great but the egg options were quite middling.

Service at the lounge was mostly efficient although the assisted buffet format and having only one staff stationed there meant a queue of guests waiting to choose their food – and the glass barricade does hinder clear communication about what is desired so that slows down the process even more.

Despite that, Hazel, Lorraine, and Kay from the Lounge showed great service throughout.

Check Out – Manually done this time as I needed to clock the Amex offers – please note that the front desk do need your card number and expiry so you can’t just paywave and walk away!

Service – Service at the front desk was great as usual.

There was also an issue with the chromecast in the living room and the engineering staff came by even as it was late hours but could not fix it and lodged a report instead – but he did try his best!

I requested for more tea bags and housekeeping was super generous with the stash – just look at this!

This time, I also requested for a 6am wake up call for both mornings and was admittedly caught a little unaware that theirs came in a form of a staff knocking on my door instead of a phone call to the in-house phone – and the phone call came later. I later queried about this format and was told that it was because they have to make sure that the guest is awake. Perhaps its personal preference – but I am really okay with just a phone call and not have to scramble out of bed from my slumber to answer the door. I mean, if the phone call goes unanswered, by all means send someone, but it should not be the default?

#firstworldproblem#

In summary,

Thank you revenue team and front desk?

Am glad to finally get chance to stay in their Suite before I fall off this property for awhile – feeling a little OD. A great farewell node indeed.

If you do manage to snag a Suite here, status won’t matter much as you’ll automatically receive lounge access if you don’t need to clock your nights / points. Checking out OTA deals doesn’t hurt in this case! [Please note that the below is an affiliated link]

Klook.com

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