[Hotel Review] Pullman Singapore Orchard

What an anticipated property this is!

I was looking forward to this stay because I was able to secure a Stay Plus slot with a small top up, plus I would still have my Accor Platinum status at the point of my stay which would hopefully elevate the experience. Excited to see what the former Park Hotel Orchard has become under the Accor group.

Address – 270 Orchard Road Singapore 238857.

Contact – Tel: +65 6603 8888. Email: pullmansingaporeorchard.enquiries@accor.com.

Location – Literally smack in the middle of Orchard Road taking over the former Grand Park Orchard spot – plethora of shopping and dining options to your left right centre opposite, albeit no sheltered access from the property to the next road junction so tough luck if it rains. Public transport is a 5mins walk away to Orchard MRT station (NS22/TE14), or plenty of bus stops just outside the hotel.

Price – 1x Stay Plus complimentary night with a $60++ for a Deluxe Superior King (the lead in room was not available for my dates) A dummy check for the same dates showed SGD$500++ which is crazy I thought.

Pre-arrival – there was no pre-arrival email but I reached out to ask for an early check in and late check out, as well as of course possible room upgrades as I could see that every room type above was available. My requests were acknowledged with standard responses so I just hoped for the best.

Check In – I arrived to a fairly empty lobby close to 1pm on a weekend and was assisted with quite immediately by a super friendly staff who carefully brought me through the necessary and passed me the welcome letter + welcome drink vouchers. She also confirmed that I had been upgraded to a Deluxe Premier with the difference being the presence of a bathtub, as well as 3pm late checkout granted.

She then proceeded to escort me to level 4 where the rest of the hotel’s public spaces are and where you need to pass through to get to the room.

And special mention to the very fancy but somewhat psychedelic walkway to get to the rooms….

Room – My Deluxe Premier King (32SqM) was fairly adequate space for even 2pax but after passing through the very refurbished and very modern public spaces, I was actually mildly disappointed that the room did not get much love from the refurbishment. Perhaps limited by the skeleton (walls, tiles etc) but the vibe still felt kind of old to me made more apparent by the visible wear & tear – didn’t help that the color tones were mostly beige / brown and the carpets were from its former life.

On the immediate right of the hallway is the open concept wardrobe equipped with the usual stuff, the unusual touch being the bathrobes are placed folded in one corner instead.

Next to this spot in the mini bar where coffe machines, tea bags, and water are:

The space leads into the main bedroom where thankfully the color tones are interrupted by a new bedframe holding a nice firm bed, a chaise sofa + small desk, and a fancy TV console. Everything was clean too!

The bathroom was perfectly fine as well and this room type comes with a bathtub which made for great tub tv-ing session. Toiletries are C.O. Bigelow ones which suited me just fine.

For those who are particular about their toothpaste, I need to point out that here, they give an eco friendly style which could be a love-hate thingy depending on how you see it.

The Archive Club (website) – this was the agenda for my staycay. The Club is now only opened for 10am to 10pm (instead of the published 6:30am-11:00pm) with breakfast served at Eden (more on this later) so I guess no champagne breakfast this time. Below is the original club privileges but it is safe to say the updated one will be in the welcome letter.

The Archive Club is a hard to reach spot indeed – it is nestled on level 4, past 2 doors which require key card access. Secretive much?

Once inside though, there is a welcoming reception area with bar seats……

Behind which a gorgeous living room-esque space equipped with plenty of comfy sofa seats running in a length.

Laid out in one end is a quirky corner of seats and 2x ‘Zoom Rooms’ – this is such a great feature and I think every club lounge should have these!

In term of F&B, there are cookies, nuts, chips, fruits, and a whole shelf of non-alcoholic drinks on offer.

Evening cocktails (5pm-7pm) – this session saw an utterly impressive repertoire of alcohol complete with a printed menu (got bubbles!) placed at each table. There are all self-serve so drinking to your heart’s content is completely possible.

I can’t say the same for the food selection though – there were only canapés (but tasty ones!), cheeses, cold cuts and nuts / condiments. Having at least one hot item, even a soup, would have made a difference?

Breakfast – served at Eden from 630am – 11:00am, it was super peaceful when I went at 7am on a weekend morning with only 1 other table occupied. The space is so pretty – I can’t help but gush!

Breakfast spread was awesome too – the pics say it all. Though I have to highlight that the coffee was sadly quite watered down.

Facilities – both the Fitness Centre and the Swimming Pool are located on level 4. The pool is a buzzing area and constantly busy as its also branded as a beach club of sorts. Many frolicking families and peeps.

Fitness Centre came across as rather perfunctory in contrast….

Other stuff – I redeemed my 2x welcome drinks at Atlier Lounge on check out day and was very impressed by the options – the Rose Bubbles was superb!

Service – great service throughout from front desk to the Archive Club so I have to commend the hotel for training these guys so well. The youngish team complemented the youthful playful vibe of the hotel pretty well!

Check Out – Painlessly done at 3pm on a weekend.

In summary,

definitely a great way to burn off my StayPlus with the accordance of Archive Club access elevating the experience by a whole lot. Mondrian Singapore up next when it opens!

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