[Hotel Review] Pan Pacific Singapore

I finally tried the somewhat legendary Pacific Club!

I’ve actually stayed in the property twice, pre-refurb and then post refurb in 2013. But never tried the Pacific Club experience – despite seeing stunning photos of it on blogs and what nots. It has always been a Club to check off so when Discovery held its sale in March 2019, it was the perfect excuse to plan yet another staycation.

Address – 7 Raffles Boulevard, Marina Square, Singapore 039595. Website.

Contact – enquiry.ppsin@panpacific.com / +65 63368111.

Location – Well positioned in the heart of the Marina area, the property enjoys sheltered access to buses and MRT (City Hall / Promenade station) via an underground stroll which also covers your shopping expeditions to Marina Square, Suntec City, and Millennia Walk. Be prepared to do a lot of walking!

Prior to Arrival – A day before, I received a text from the Pacific Club reception:

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I actually liked this gesture as it makes for a nice welcome and leaves no mis-interpretation about Pacific Club’s age restriction and dress code.

Check In – I arrived at 09:45am on a Sunday morning but the Pacific Club reception was not staffed. The staff turned up at 10am and I was able to check in due to my GHA Black status. I was also given a nice brochure containing the Pacific Club privileges – a nice touch again as most properties just print a A4 paper for you. I was also explained that I had been given a double upgrade to a Pacific Habour Studio and accorded a 6pm late checkout. I was also gently reminded that “breakfast is for tomorrow” – as I envision a lot of past GHA Blacks had asked to take breakfast on the day of check in due to the early timing so maybe overcrowding forced them to put this in place. Understandable albeit seemingly abit stingy given GHA Black is their top tier.

Price – SGD315++ booked during Discovery’s Flash Sale 3months ago – think this was at 30% if I’m not wrong. A decent price for a luxury staycation but I now know there is no rush to book as member prices on the Discovery app are on par with the flash sale prices – the same room type was even going for lower on the day of my check in!

Room – Upgraded from a Pacific Club Room (35SqM) to a Pacific Habour Studio (65SqM) was the best part of the stay! The rectangular-shaped living room and huge TV fronts the room as you enter, with the gigantic king bed nestled beyond the ‘partition wall’ with its own TV, and a sweeping view of the habour (which I forgot to take a pic of). The bed sits on a rather high frame and with the smooth satin sheets, you basically kind of slide down onto the ground if you want to get off. Big-ish bathroom with massage shower nozzles (really good!), complete with The London Company which I actually am not such a big fan of given its musty smell. Welcome amenity was a fruit basket and 2 bottles of Panna Aqua + 2 pineapple tarts which is supposedly quite good!

Pacific Club – Located at the top floor of the property, the lounge enjoys a very nice view of the entire cityscape – especially at night. Staff are pleasant enough and mostly quite attentive to needs. My photos do not do it justice but the space is quite breathtaking. In terms of food…

Breakfast (6:30am – 10:30am): Adequate variety and decent quality – but Edge obviously offers a whole plethora more. Egg orders can be taken and also proactively offered coffee / tea. Tip: if you are a coffee person, you can take breakfast downstairs but have your coffee here as the coffee at Edge is terrible.

Afternoon Tea (3:00 – 5:00pm): I had the chance to experience their afternoon tea twice and it was a surprisingly good spread with an excellent chicken curry on day 1! Day 2 was slightly less ideal (I don’t like kuehs!) maybe because it was Monday so crowd was also noticeably thinner.

Day 1 (Sunday):

Day 2 (Monday):

Evening Cocktails (6:00pm – 8:00pm): I was not blown away by the selection of food as I had expected abit more to be honest. The offerings were definitely delicious but I thought with the space, they could do with more variety ie a hot soup or a noodle station will be nice additions. Alcohol wise, champagne was offered alongside wines, beers, liquors and cocktails.

One thing I did find a little strange was that I asked for Baileys when I was nursing my 2nd glass of champagne but was told I had to finish my champagne first as they only served 1 type of alcohol each time. I hadn’t experience that in any Club lounge and I understand if the intent is to minimize wastage but still, for a 5-star establishment and where the Club rooms are a minimum of $300 and above, it did made me feel the property was being a tad stingy.

Facilities – I skipped out to see their gym and pool on level 4 for abit and they seem rather nice. But my room was too comfy and hence I did not manage to motivate myself enough to actually use them.

Edge – I only tried breakfast and the spread was humongous. But coffee is terrible.

Service – Pleasantly polite and efficient throughout so no complaints.

Check Out – Completed fuss free at the regular check in counter as the Pacific Club Reception was occupied.

In summary,

Finally ticked off my list for this one. The entire experience wasn’t as mind blowing as I had anticipated it to be but still a good enough luxury staycation. Fantastic room made up for the experience though!

3 thoughts on “[Hotel Review] Pan Pacific Singapore

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